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Shipping & Returns

30 Day Money Back Guarantee on All Orders

Risk Free Shopping with Perform Pure through Our Secure Checkout Process

Live Lean Today wants to make buying from us as risk free as possible which is why we let you have 30 days to return any item that you are unsatisfied with for a full. Shipping is not refunded.  Our goal is for you to be totally satisfied with the experience of shopping online with Perform Pure.  Any order after 30 days will not be able to be returned for a refund.

How to Return an Item 1-2-3

1. Please contact us through the Contact page with the following information.  We will need your name and order number.  You can also get your order number by logging into your account and seeing your past order history.  Please describe the reason for your return.  We use this information to improve our experience or to understand how our customers are liking the thousands of products we have in stock everyday.  Please make sure you contact use before sending back the package so we can be expecting it.

2. Return Your item to Perform Pure at 207 N. Gilbert Rd Ste 001 Gilbert, AZ 85234

3. Once we receive your returned item we will process your refund and contact you so that you know that your refund as been processed.

Now shop at Perform Pure and feel confident that you will be taken care of and we hope you have found a home for all of your online supplement and nutrition shopping needs.

Flat Rate Shipping on All Orders $5.99

All domestic orders ship with one flat rate of $5.99 no matter how many products that you order.

Create an Account

When you checkout you will be asked to create an account.  This allow you to come back and check your order information and tracking number.  Also, every customer earns reward points with every purchase so by creating an account your reward points are able to be tracked.  We do not sell your information and the only use for the account is to communicate about your order and track rewards.

When will my order ship?

We process orders Monday through Friday. We do not process or ship orders on weekends or holidays. We get most orders out the same or next day. Please add Performpure.com as an acceptable email address with your Email account as you will be emailed your tracking number! Please allow 7-14 business days for orders to arrive. If we have a problem getting your product in stock we will notify you by email or phone.

SHIPPING

All in-stock orders are shipped within 24-48 hrs. If an item is out of stock and is not expected within 48 hours, we will email you and give you a projected ship date. Please make sure you provide a correct shipping and email address on your order. UPS charges $15.00 for incorrect or misspelled shipping information. This will be charged to the customer’s credit card.

We do not process order’s after 1PM EST or on Saturday’s and Sundays or Holidays. Also UPS does not deliver on Saturday’s or Sunday’s.